1. Welcome to Merriman Nursing Solutions
These Terms and Conditions govern your use of the Merriman Nursing Solutions website and our non-medical in-home care services. By accessing our website or engaging our services, you agree to follow these terms. If you do not agree, please do not use our site or services.

2. Information, Not Professional Advice
The content on this website is for informational purposes only. It is not medical, legal, or professional nursing advice. You should always consult with a qualified doctor or healthcare professional regarding any medical condition or health goals. Decisions based on information found on this site are your sole responsibility.

3. Eligibility and Service Area
Our services are specifically designed for seniors and adults residing in the Commonwealth of Massachusetts. You must be at least 18 years old to use our website or request services. We reserve the right to limit our services to specific geographic areas within Massachusetts.

4. No Medical or Nursing Services
Merriman Nursing Solutions is a non-medical home care agency. We provide support with daily living, companionship, and household tasks. Our caregivers do not perform medical procedures, clinical nursing tasks, or provide medical diagnoses. We are not a home health agency as defined under clinical regulations.

5. Scheduling and Cancellations
Care schedules are established following an initial consultation. We request at least 24 hours' notice for any schedule changes or cancellations to avoid being billed for a minimum shift. Emergency situations will be considered on a case-by-case basis.

6. Fees and Payments
Standard rates for services will be provided during your consultation. All financial terms, including payment methods, invoicing cycles, and late fees, are handled through a separate, signed Service Agreement between Merriman Nursing Solutions and the client or their representative.

7. Caregiver Conduct and Client Responsibilities
We are committed to providing respectful, professional care. We expect our clients to provide a safe and respectful working environment for our caregivers. We reserve the right to suspend or terminate services immediately if a caregiver's safety is at risk or if abusive behavior occurs.

8. Privacy and Communications
Your privacy is important to us. Any personal information shared with us is handled in accordance with our Privacy Policy. By providing your contact information, you consent to receive communications from us regarding your care or inquiries via phone, email, or mail.

9. Limitation of Liability
Merriman Nursing Solutions is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services. Our total liability for any claim is limited to the amount paid by the client for the specific service provided.

10. Third-Party Links
Our website may contain links to other websites for your convenience. We do not control or endorse these third-party sites and are not responsible for their content or privacy practices.

11. Intellectual Property
All content on this website, including text, logos, and images, is the property of Merriman Nursing Solutions and is protected by copyright laws. You may not use, copy, or distribute our content without written permission.

12. Changes to Terms
We may update these Terms and Conditions from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our site after changes are posted means you accept the new terms.

13. Governing Law
These terms are governed by the laws of the Commonwealth of Massachusetts. Any disputes will be handled in the courts located in Boston, MA.

14. Contact Information
If you have questions about these terms, please contact us at:

Merriman Nursing Solutions
68 Harrison Ave Ste 605 PMB 303011
Boston, MA 02111
Phone: 857-232-1336
Email: merrimannursinsolutions@outlook.com